Solving Business Problems with Learning
I want to create learning programs that make a difference… for your learners AND the bottom line. By fully analyzing the problem and then innovating both learning and non-learning solutions, we can drive impactful change.
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Problem: A small resume firm was struggling to train new Writers on subjective decision making and their unique process.
Design Process Used: Understanding by Design (UbD) / Backward Design
Solution: A 9-module e-learning course full of multimedia, job aids, real world examples (learning through observation), and scenario-based assessments (practice).
Audience: Participants of the YWCA Green Bay’s Women’s Empowerment Center. Adult women with education levels ranging from middle school to college who had faced significant challenges (and successes) and were seeking employment.
Greatest Challenges: A small budget, a wide range of target jobs (e.g., retail, healthcare, management), and a vast range of technical proficiency among learners.
Deliverables: 6 videos (3 in English, 3 in Spanish), that covered the most relevant best practices in job search, and complementary handouts.
Problem: Parents of children with Developmental Disabilities (DD) struggle to attend and stay engaged with traditional parenting courses. Research shows that acquiring this information can be critical to reducing stress and avoiding parenting insecurity. An alternative option was needed.
Process: ADDIE / Linear Design
Solution: A 7-lesson, self-paced, animated video course with links to topical resources and experts in the field. A strong emphasis was placed on accessibility as many of the DD parents were also neurodivergent or had disabilities themselves.
Learning Content that Engages & Inspires
My clients frequently comment on the empathetic approach I take in the design phase. They praise this practice for generating more learner interest. Understanding your target audience, their needs, and your objectives is key.
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