Hi, I’m Angela, the professional behind MyPro Designs.
I integrate capabilities in human resources, visual design, instructional design, and psychology to produce engaging presentations and corporate learning solutions that motivate, empower, and stick with the audience — long after the final click.
Scroll down to see a few examples of my work.
Featured ID Projects
Bookkeeping Firm - Client & Contractor Onboarding
Challenge: Create scalable, parallel onboarding programs and operational workflows from scratch that enable rapid, independent onboarding while guaranteeing a consistent CX.
Audience: New customers (small business owners) and service providers (independent contractors) possessing diverse professional backgrounds, education levels, and competing priorities, but sharing a common entrepreneurial focus.
Strategy: A Blended Systems & Performance Support approach. Conducted workflow analysis to map the current versus future states. Formal learning was delivered via a centralized learning management system (TalentLMS), while client-specific training and resources were delivered through segmented cloud storage architectures and digital walk-throughs.
Impact: The organization can now rapidly onboard new clients and contractors with minimal manual oversight. The company President reclaimed critical time, successfully shifting his focus to high-value financial analysis and CFO-level advisory insights.
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Resume Business - Articulate Rise eLearning
Challenge: Define, articulate, and teach a highly subjective and ambiguous decision making process to enable better alignment with company writing standards and improve retention.
Audience: New-to-the-organization (not necessarily the field) Resume Writers. A wide range of education, backgrounds, and experience levels.
Strategy: Employed Backward Design to clarify the skills that Writers needed to have to succeed. Determined acceptable evidence (how the skills would be demonstrated). Iterated versions of lessons and evaluations until team outputs matched the desired result and retention improved.
Impact: Writers produced higher quality resumes that aligned with the firm’s standards and stayed with the company longer.
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Virtual Sales Course - Articulate Storyline + Synthesia AI
Challenge: Transition a traditional, field-reliant sales force into a high-performing virtual sales team, while reducing time-to-productivity for new hires. Translate ambiguous consultative selling behaviors into a standardized, replicable process for remote client interactions.
Audience: Incoming Virtual Sales Representatives with varying levels of inside sales experience, comfortable with core selling principles but struggling with remote engagement platforms, virtual meeting dynamics, and structured digital pitch frameworks.
Strategy: Applied Backward Design combined with Scenario-Based Learning in Articulate Storyline. Mapped key virtual selling competencies — such as digital discovery, interactive solution pitching, and remote objection handling — into realistic branch scenarios. Integrated Synthesia AI avatar videos, interactive simulations, and immediate performance feedback loops to allow learners to test strategies in a low-risk environment (before facing live clients).
Impact: This project was a for a master’s assignment and was not actually delivered to a client. Anticipated impact would be: accelerated time-to-autonomy for new virtual representatives, improved pitch consistency across the sales team, and increased conversion rates on initial virtual client discoveries.
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Featured Presentations
New Compliance Standards Training - Firefighters
Challenge: New industry compliance standards necessitated a revision of this 200+ slide deck. The facilitator also felt the deck needed to be more visually engaging and modern.
Audience: Novice to expert Firefighters across the U.S.
Strategy: Cinematic visuals were used as often as possible to align with the client’s preferences. Custom graphics were built to ensure accurate equipment representation and to convey complex rules and topics.
Impact: An increase in engagement, knowledge transfer, and concept clarity.
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B2B Sales Deck - Bookkeeping Firm
Challenge: Design an engaging, motivating, and human-centric visual sales deck for an asynchronous, leave-behind pitch.
Audience: Small business owners, entrepreneurs, and operational leaders who are overwhelemed by bookkeeping tasks and looking for high-value financial assistance.
Strategy: A premium, authoritative design system anchored by the firm’s brand identity. Paired high-contrast cards and scannable visual indicators with bold typography and clear visual metaphors.
Impact: Delivered a polished, professional asset that effectively communicates CFO-level value, positions the firm in the “sweet spot” between basic bookkeepers and expensive CPA firms, and influences prospective client closing.
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Morph-Heavy Mockup
Challenge: Turn a (potentially boring) cross-functional quarterly report into an engaging and fun presentation that will hold the audience’s attention.
Strategy: Leverage bright colors, bold visuals, and morph transitions to capture and retain viewers’ attention.
Impact: A visually-interesting report that creates anticipation for every slide change.
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